Colombian loan firm leaks thousands of customer service calls
More than 54,000 leaked customer service calls of Colombian financial-services provider Filialcoop variably include customer names, addresses, and numbers said in confidence.
data
How much personalization is too much?
If you'd rather not get personalized offers from brands—or at least have more control over the sensitive data used to generate them—your options are pretty limited.
What happens to your data when a company dies?
When a company goes under or gets sold, its customer data is often the most valuable asset it holds—one it can usually sell or transfer to another entity, depending on the terms of its privacy policy.
For $3,900, DriveSavers says it can open locked smartphones
DriveSavers isn’t divulging what its “proprietary technology” is or how it works. It is saying, however, that it won’t use its tech to help law enforcement agencies carry out search warrants.
Panera Bread’s feckless security puts consumers at risk
When consumer-facing companies don’t take reports of data leaks seriously, customers become exposed to financial fraud and identity theft as in the recent Panera Bread incident.
How to protect what your car knows about you
Connected car data could be worth $750 billion by 2030. That’s great, if you’re a car company. But if you’re a consumer, you’ll want to be able to weigh the benefits against the risks.
MakerNet’s dream: Balance data privacy, monetization
Is there a viable platform model that monetizes data and also meets data autonomy standards? Columnist Nathan Parker writes about the approach he’s taking with MakerNet.
How political campaigns target you via email
Email is the most important communication means for garnering campaign awareness, funds, and participation. Here’s how campaign data scientists and marketers are using it to entice you.
When taking Uber or Lyft, is your ride-sharing data buckled up?
They recently earned five-star ratings in customer privacy protection. But the data Uber and Lyft collect is attractive to government agencies, insurance companies, and hackers alike.
Siri, is my data secure with you?
How do Amazon, Apple, Google, and Microsoft manage the personal data their voice-driven personal assistants generate, access, and share? Here’s a rundown.